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Questions to Ask on Your Tour

20 Questions to Ask an Assisted Living Community

If your parent or loved one can no longer live independently, then an assisted living community can provide the support they need to stay healthy and safe. There are many senior living options on the market, and it may feel overwhelming to narrow your choices. The first step is to define what you are looking for in an assisted living community and how it might fit your loved one’s care needs. Once you understand what is needed, you can begin your research for a new home.

Touring an assisted living community is important so you can meet the staff, see the amenities, observe residents, and get a feel for the community. We suggest that you ask lots of questions throughout the process, so that you can be confident in your final decision. But the questions that you ask during a tour can be especially insightful. To help you prep for your visit to the community, we have accumulated questions that we feel are relevant to get to the heart of how a community may fit your parent or loved one.

These questions will help you understand what each community has to offer and can also assist you in making a priority list of what is most important. Here are a few sample questions to ask while researching an assisted living community:

  1. How many staff members care for each resident?
  2. What type of training does your care staff complete?
  3. Are staff trained to care for residents with memory loss or Alzheimer’s?
  4. Are staff onsite 24/7?
  5. Can staff administer medications, and what is that process like?
  6. Do you have nurses on staff?
  7. Do you have an in-house physician?
  8. What type of security and safety measures do you have in place?
  9. Do you have experience with Alzheimer’s? Parkinson’s? Diabetes? (or the specific diagnosis of your loved one)
  10. Do you complete an assessment prior to moving in? In determining and monitoring staffing levels, Aegis Living considers resident assessments and other factors.
  11. What types of apartments are available?
  12. What is the monthly cost per apartment or the differences in price?
  13. What is your waitlist policy?
  14. Can I meet another family with a loved one in the community?
  15. Do you have transportation for doctor’s appointments?
  16. Do you have an activity calendar?
  17. What additional services are available if the care or personal needs change while living here?
  18. What is your billing policy?
  19. Are there added fees for services or activities?
  20. Do you offer hospice and end of life care?

If you are feeling nervous about your tour, print this list and have it available when you visit an assisted living community. This way, you won’t forget to ask the important assisted living questions that are unique to your situation. If you do forget to ask a question or you need clarification, call or email the director. A follow-up question will also help you understand their responsiveness to your concerns.

Selecting an assisted living community for your parent or loved one is a weighty decision for your family. Ask plenty of questions until you feel satisfied that you understand the options, policies, and benefits of the assisted living community, and that the community fulfills your list of criteria. Use these questions to compare communities as you tour to help you confidently reach a final choice. If you are interested in touring an Aegis Living community, our staff is happy to show you around and answer your questions.

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Aegis Living Difference

CEO and founder, Dwayne Clark, built Aegis Living with the determination of creating an alternative to the current senior housing options available. With more than 35 senior housing communities and growing, he has set new standards in the senior housing industry. Dwayne realized there was a better way to care for and serve our aging population. While working his way up in the assisted living industry as a young professional, he kept a box of dreams, ideas, and innovations that would later form the foundation of Aegis Living. Today, each community has a similar “black box” to collect these ideas from our staff and continue to revolutionize the senior housing industry.
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Did you know we offer short-term stays for seniors? Whether you are heading off on a much-needed vacation, need temporary support for a few days, or just need a break for a few hours a day, your loved one can enjoy everything our vibrant communities offer. You can relax knowing they are being safely cared for by an experienced and dedicated team.

We’re here when you need a break.
In the final stages of life, when a cure is beyond reach, Aegis Living’s hospice program offers dignified End-of-Life Care. We join forces with a trusted local hospice provider, either chosen by the family or recommended by the community, to offer comforting care and supportive services to your loved one during this challenging time. Through a coordinated care plan, hospice services complement and layer on top of our daily basic care offerings, delivering comprehensive support tailored to the resident’s specific requirements.
If your loved one is experiencing mild or early signs of memory loss, you may assume that designated Memory Care is their only choice. It’s not. At Aegis Living, we offer an alternative approach through Transitional Care. Unlike most senior housing providers, we defy the assumption that early signs of memory loss mandate a move into dedicated Memory Care. Our program supports residents who are not ready to move full-time into our Life’s Neighborhood Memory Care. Our communities are designed to safely maintain a sense of independence, enabling those with mild to moderate memory loss to remain in assisted living if that is where they feel most comfortable. Our supportive team members are specially trained to help them tackle memory loss challenges while keeping their independence.
Known for our expertise in Memory Care, we offer a spectrum of options for seniors diagnosed with Alzheimer’s and other dementias. For those with mild to moderate memory loss, we offer transitional Assisted Living. For those with more advanced memory loss, we have a dedicated Memory Care section of our community, called Life’s Neighborhood. Our around-the-clock, compassionate team provides personalized care to meet our residents wherever they are, and our rich programming includes recreational and social activities to keep residents active, engaged, and making new friends. Our team is here to support our residents’ families too; over the decades, we have supported and educated thousands of families through the journey.
If you or your loved one are no longer safe or thriving living independently, Assisted Living offers flexible levels of support and a true community. Our Assisted Living communities are staffed by kind and skilled caregivers, available around the clock for whatever residents need. This may be very little for now but we are also able to accommodate a very high level of care. Meanwhile, with cooking, transportation, housekeeping, and laundry taken care of, residents can relax and enjoy all life has to offer.
In Light Assisted Living, we celebrate the spirit of independence and inspire you or your loved one to live life to the fullest. With a focus on providing the right balance of assistance and autonomy, our dedicated team is committed to helping residents thrive in their warm and welcoming new home. From a robust calendar of engaging activities to a community full of new neighbors and friends to meet, we are here to make life easier and more enjoyable.