20 Questions to Ask When Touring an Assisted Living Community

How to Prepare for Your Community Tour

Choosing care for an aging parent can feel overwhelming, especially when every community presents different services, staffing models, and pricing. Before scheduling a tour, talk with your loved one about daily routines, health needs, preferences, budget, and priorities. Use those details to create a short list of must-haves and questions. During the visit, notice how team members interact with residents, whether shared spaces feel comfortable, and how clearly the director explains care plans and fees. Ask follow-up questions whenever an answer feels incomplete. A thoughtful checklist makes it easier to compare communities consistently instead of relying on first impressions alone. The goal is to understand how each assisted living community would support your loved one today and adapt as needs change. Bring another family member if possible, take notes, and request written information about services, policies, and costs. After each tour, review your notes while the experience is fresh and discuss which setting best matches your family’s priorities.

There are many assisted living choices when looking for eldercare options for your aging parent who can no longer live independently. It is important to define what you are looking for in an assisted living community and how to meet your family member’s care needs.

Start by creating a list of questions for your initial conversation and tour of a community. These questions will not only help you understand what each community has to offer, but can also assist you in making a priority list of what is most important to your family.

Here are a few sample questions to ask at assisted living communities:

1. How many staff members care for each resident?

2. What type of training does your care staff complete?

3. Are staff trained to care for residents with memory loss or Alzheimer’s?

4. Are staff onsite 24/7?

5. Can staff administer medications?

6. Do you have nurses on staff?

7. Do you have an in-house physician?

8. What type of security and safety measures do you have in place?

9. Do you have experience with Alzheimer’s? Parkinson’s? Diabetes? (or the specific diagnosis of your loved one)

10. Do you complete an assessment prior to moving in?

11. What types of apartments are available?

12. What is the monthly cost per apartment? What are the differences in price?

13. What is your waitlist policy?

14. Can I meet another family with a loved one at the community?

15. Do you have transportation for doctor’s appointments?

16. Do you have an activities calendar?

17. What additional services are available if the care or personal needs change while living here?

18. What is your billing policy?

19. Are there additional fees for services or activities?

20. Do you offer hospice and end of life care?

If you are feeling nervous about your tour, print this list and have it available when you visit an assisted living community. This way, you won’t forget to ask the important assisted living questions that are unique to your situation. If you do forget to ask a question or you need clarification, call or email the director. This will also help you understand their responsiveness to your concerns.

This is an important decision, so ask questions of assisted living staff until you feel satisfied that you understand all the options, policies, and benefits of the assisted living communities that meet your criteria. Knowing the answers will make you feel confident in your final selection.