Gratitude

Mike and Marci ClevengerSeptember 6, 2020We would like to express our gratitude to Aegis Living at Ravenna for the care they have provided to our 93 year old mother and mother-in-law. She came to Aegis from an independent living situation in another city at the end of June during the current Covid 19 crisis. Between leaving the city she had lived in for over 70 years and moving during Covid 19 it was a very stressful situation for all of… us. Everything was done sight unseen and we still have not been able to step inside the facility. Sue sent videos of the property, hosted multiple group calls and made sure we were informed every step of the way.Since mom’s arrival the staff has gone above and beyond to make her welcome and meet her needs during these trying times. We get timely reports on anything we need to know and often receive a picture or two attached.From helping to arrange the move-in, caring for her during the initial14 day quarantine and getting her oriented to her new home, the staff and management have been first class.Within the first week we knew we had picked the right facility and have not looked back.Thank you Aegis at Ravenna staff for the dignity, respect and compassion you show to the elders we have entrusted you to care for.

Aegis Living Kent Team, I will always remember your compassionate & gracious care you gave my Dad and thank you for the beautiful wind chime!!

A huge THANK YOU to the entire staff! Chris, Fili, Jane, Marcia, Angelica, Juanita, Marychiu and so many more! You are all amazing, kind and caring people and the work you are doing in these uncertain times is wonderful. And allows me to no my Mom, Suzanne, is safe and sound in your care. Thank you all!

I would be lost without Bobbie at the front desk (Aegis Lodge Kirkland). She is a bridge between me and my Mom and I can always count on her for a quick factual update.

McKenzie and Brianna are fabulous with my Mom. They truly care about her and they are some of the few that my Mom actually responds well to. I have a special place in my heart for both of them.

Greetings & Salutations, I would be remiss if I did not first say “thank you” to you and your entire staff for the amazing care that you provide to all the residence at Aegis. Not only during these very challenging times but everyday all year long. Nothing quiets our hearts more than to see a photograph of Mom and Don spending time together, or Mom smiling. We have enjoyed the FaceTime conversations that we have had and the… weekly updates on how Aegis is working hard to keep this horrible virus at bay. We do not take for granted one bit all the sacrifices your staff is taking to make sure all the residence stay well and safe. So again thank you for all you are doing.