“My parents are LOVING living at Aegis. My mom told me she feels like she has died and gone to heaven! All your staff are wonderful and have such tremendous attitudes. You all are No. 1 in Customer Satisfaction! Thank you all for all you’ve done and will continue to do. You are a blessing to our family!!
~ Melissa W.
I have been impressed with Kathy, the manager, and Trisha, the head nurse. When I asked for a family conference, it was scheduled quickly. I was most impressed that they listened, were flexible and really seemed to want to meet the needs of my mom rather than merely “follow the rules,” which was typical of the last facility where my mom lived in Bellevue. This client-centered approach defines the essence of a quality facility. Staff members are all kind and tend to her well, and take an interest in her.
~ Carole K.
Aegis Lodge is a loving and caring place, and the staff members are always eager to please
~ Martha S.
It has been wonderful to be able to travel again without the worry whether my mom is all right and is being taken care of. Everyone has exceeded my expectations. Now when I come to visit my mom, I look more forward to seeing the staff than my mother, because you are all so positive compared to my mother!
~ Caroline S.